OUR SHIPPING POLICY

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1. Processing generally takes around 1-3 business days to complete, but may take longer especially during launches, the holidays, and special events.

2. Orders will not be shipped during weekends (Saturday and Sunday).

3. Domestic deliveries typically take 2-7 business days, but this depends on the shipping service selected and the current processing time.

4. The timelines provided in checkout are estimates not set dates unless specifically stated (i.e. Next Day Air).

5. Orders are shipped via the United States Postal Service, FedEx or UPS (whichever is selected in checkout)

6. We ship internationally to all countries that USPS, FedEx and UPS ship to respectively.

7. International deliveries typically take 5-10 business days to most countries,  but this depends on the shipping service selected, the current processing time, and any potential customs delays. Customs clearance does not adhere to any time frame, and can prolong delivery. 

8. It is not uncommon for Customs agencies to take up to or beyond a month to process some shipments, especially during high volume seasons like the holidays.  Neither Barbell Brigade nor the shipping carrier have control over the length of time it takes to clear Customs.

9. Tracking information is not guaranteed for international deliveries.

10. Customs charges may apply depending on country.

11. No refunds or returns will be accepted for Customs fees paid or refusal of package by not accepting Customs fees.

12. We do not guarantee arrival of shipments in time for any holidays, birthdays, etc.